Addons

Java Chat / Volano Chat

We provide your choice of Basic Java Chat or Volano Chatprograms for use on your domain. Extra charges apply for use of this feature. See our fee schedule for pricing. Examples of these chat programs can be found on our site located within the "Site Map" key on the navigational bar above. If you have applied for Chat, look on your website for a chat directory. It will already be configured for your server. To join the chat, with your browser, go to:

http://www.yourdomain.com/chat

The page can be customized, but leave all the tags alone that have to do with <APPLET CODE>.
These rooms are capable of upto 50 users at one time.

Real Audio/Real Video/G2

Real Audio or Real Audio/Video is including on some accounts and on all others it's available for an extra charge. See our fee schedule for details.

Real Audio is a real time audio transmission/player system. A digital audio stream is transmitted from the server over the Internet to the destination and played immediately, rather than being stored to disk first and then played.

Each audio clip requires two files: a metafile with extension .ram, and the digital audio clip itself, with extension .ra.

The .ram file holds one or more lines of ASCII text, each of which references the .ra file to be played when the .ram file is accessed by the browser.

Entries in .ram files have the form:

rtsp://machine.propagation.net/your-user-name/name-of-clip.ra
--stop--
pnm://machine.propagation.net/your-user-name/name-of-clip.ra

"machine.propagation.net" - replace "machine" with the actual name of the server you are on.

Place your .ram and .ra files in the realaudio subdirectory under your web directory. Remember that .ram files must be uploaded in ASCII mode while .ra files must be uploaded in BINARY mode. You may then access these files via a web browser at:

http://www.yourdomain.com/realaudio/file.ram

Majordomo

Please contact sales for the pricing for majordomo lists if this is not included as one of the features of your account. If you wish to to have it activated, email us and tell us the name you would like for your domain's majordomo listserver. Make sure it has a different name than the name of your domain. For instance if your domain was fredhappy.com, you might want to ask for fredhappydomo.

Once we have set up your Majordomo listserver, you can get help by sending email to majordomo@yourdomain.com. On the first line of your email, just type the word HELP. You will be sent a general help file. If you want more detailed instructions on using Majordomo, you can email:

For full instructions domo@site-secure.net

Another great resource for Majordomo information is:

http://www.greatcircle.com/majordomo/majordomo.manual.txt

Microsoft Front Page Extensions

Publishing a Web
After you have built your html documents and are ready to upload them to our server:
1. Open the web you've created on your PC using FP Explorer.
2. Choose File > Publish
3. If your "Destination Web Server" doesn't appear in the Publish window (it won't the first time you publish to our server)
CHOOSE "More Webs" and type the location of the web to publish to. Hit return.
IMPORTANT: Use www.yourdomain.com as the Destination Web Server to publish to our server.
Leave the "Destination Web Name" BLANK.
4. You will be asked for your USERNAME and PASSWORD. This is your domain's
USERNAME and your FrontPage PASSWORD (which may be dfferent than your regular telnet/ftp/POP password). If you're not sure what it is or if you aren't allowed past this point, you'll need to contact us for a new FP password.
5. You can watch the progression of the upload by looking at the bottom left corner of FP
Explorer.

Opening an Existing Web

  • 1. Open FP Explorer and choose File > Open Front Page Web.
    2. You can now choose to open a previously created web on your PC or your web on our server.
    3. Highlight the appropriate web or type in the web address (www.yourdomain.com) and click OK.
    4. Enter your USERNAME and FP PASSWORD if required.
    5. Make modifications and recalculate links if needed.  (See FP help docs for info on when it's     neccessary to recalculate links.


Troubleshooting Common Problems with FP98

Getting error - "Root Web Busy"
FTP or telnet to your site and remove the "service.lck" file in /www/_vti_pvt.  This usually happens when an FP session is interrupted before completion.

Server timing out when publishing large sites.
This difficulty arises when the uploading link times out in the process of copying the web to our server.  The only suggestion Microsoft has offered so far is to break the main web into a group of sub webs on your PC, then upload these individually.  If this problem persists for you, please contact support.

Getting Error - "Front Page Extensions not Installed"
We often see this error being reported even when the extensions have been installed.  If you get this error, please contact support and we'll make sure the extensions are installed and repair them if necessary.
NOTE:  The extensions are easily corrupted.  Please use only FP Explorer to update your web site on the server, not FTP.

I published but my web's not there!
This will happen when the "Destination Web Name" is filled in when publishing to our server.
This box should be left blank.  If you put any other name in this box it will create a subdirectory off of your root web and copy all of your files into it.  Your site will exist under a subdirectory instead of at the top level /www where it should be.

My counter, bbs, guestbook, etc. isn't working.
These problems are generally due to incorrect permissions on either the directory, file(s) or cgi script(s) that are associated with them.  Please don't change the permissions of your files or directories unless you have a specific reason for doing so and you know what effect it will have on your site.

My forms won't work through the Secure Server.
The call to a cgi script using the Secure Server must not be within a webbot.  Use a normal cgi call in your html script for Secure Server calls.

My search bot doesn't return any results.
The /www directory must be world readable AND you need to recalculate links BEFORE publishing (or after editing directly on the server).  If it still doesn't work:  FTP to
the server and go to the /www/_vti_txt/default.wti directory.   Delete any files that begin with "ALL.".  Don't delete any other files.  Then using Windows Explorer, do the same thing on your PC.  Recalculate links, test locally with your browser and publish.

FP starts the Web Publishing Wizard when I try to publish.
Cancel the operation and contact support to have the FP extensions installed/repaired.

Why is my page renamed on the server when I publish?
The "Default Document" of your web is automatically renamed by the server to what is required by the configuration of the server.  For example, if you've named the main page "index.html", it may be renamed "default.html".  Just check the links to your main page to make sure they refer to it the same way.

NOTE: If you are using FrontPage, you should NEVER use regular FTP to upload your files. This will damage the extensions. Stick with one or the other all the time.

Additional Users on your Domain

If you have asked for additional POP/FTP/Telnet accesses on your domain, the users of these additional accounts can access the server via FTP, Telnet, and Email with the following parameters:

Hostname: yourdomain.com

Username: their unique username

Password: their unique password

POP Account: their unique username@yourdomain.com

SMTP Server: yourdomain.com

When they login via FTP or Telnet, they will be taken to their directory, where they will see their own www directory