Addons
Real Audio/Real Video/G2
Real Audio or Real Audio/Video is including on some accounts and
on all others it's available for an extra charge. See our fee schedule for
details.
Real Audio is a real time audio transmission/player system. A digital audio
stream is transmitted from the server over the Internet to the destination
and played immediately, rather than being stored to disk first and then
played.
Each audio clip requires two files: a metafile with extension .ram, and
the digital audio clip itself, with extension .ra.
The .ram file holds one or more lines of ASCII text, each of which references
the .ra file to be played when the .ram file is accessed by the browser.
Entries in .ram files have the form:
rtsp://machine.propagation.net/your-user-name/name-of-clip.ra
--stop--
pnm://machine.propagation.net/your-user-name/name-of-clip.ra
"machine.propagation.net" - replace "machine" with the actual name of the
server you are on.
Place your .ram and .ra files in the realaudio subdirectory under your web
directory. Remember that .ram files must be uploaded in ASCII mode while
.ra files must be uploaded in BINARY mode. You may then access these files
via a web browser at:
http://www.yourdomain.com/realaudio/file.ram
Microsoft Front Page Extensions
Publishing a Web
After you have built your html documents and are ready to upload them
to our server:
1. Open the web you've created on your PC using FP Explorer.
2. Choose File > Publish
3. If your "Destination Web Server" doesn't appear in the Publish window
(it won't the first time you publish to our server)
CHOOSE "More Webs" and type the location of the web to publish to. Hit
return.
IMPORTANT: Use www.yourdomain.com as the Destination
Web Server to publish to our server.
Leave the "Destination Web Name" BLANK.
4. You will be asked for your USERNAME and PASSWORD. This is your domain's
USERNAME and your FrontPage PASSWORD (which may be dfferent than your
regular telnet/ftp/POP password). If you're not sure what it is or if
you aren't allowed past this point, you'll need to contact us for a new
FP password.
5. You can watch the progression of the upload by looking at the bottom
left corner of FP
Explorer.
Opening an Existing Web
- 1. Open FP Explorer and choose File > Open Front Page
Web.
2. You can now choose to open a previously created web on your PC or
your web on our server.
3. Highlight the appropriate web or type in the web address (www.yourdomain.com)
and click OK.
4. Enter your USERNAME and FP PASSWORD if required.
5. Make modifications and recalculate links if needed. (See FP
help docs for info on when it's neccessary to recalculate
links.
Troubleshooting Common Problems with FP98
Getting error - "Root Web Busy"
FTP or telnet to your site and remove the "service.lck" file in /www/_vti_pvt.
This usually happens when an FP session is interrupted before completion.
Server timing out when publishing large sites.
This difficulty arises when the uploading link times out in the
process of copying the web to our server. The only suggestion Microsoft
has offered so far is to break the main web into a group of sub webs on
your PC, then upload these individually. If this problem persists
for you, please contact support.
Getting Error - "Front Page Extensions not Installed"
We often see this error being reported even when the extensions
have been installed. If you get this error, please contact support
and we'll make sure the extensions are installed and repair them if necessary.
NOTE: The extensions are easily corrupted. Please use only
FP Explorer to update your web site on the server, not FTP.
I published but my web's not there!
This will happen when the "Destination Web Name" is filled in
when publishing to our server.
This box should be left blank. If you put any other name in this
box it will create a subdirectory off of your root web and copy all of
your files into it. Your site will exist under a subdirectory instead
of at the top level /www where it should be.
My counter, bbs, guestbook, etc. isn't working.
These problems are generally due to incorrect permissions on
either the directory, file(s) or cgi script(s) that are associated with
them. Please don't change the permissions of your files or directories
unless you have a specific reason for doing so and you know what effect
it will have on your site.
My forms won't work through the Secure Server.
The call to a cgi script using the Secure Server must not be within a
webbot. Use a normal cgi call in your html script for Secure Server
calls.
My search bot doesn't return any results.
The /www directory must be world readable AND you need to recalculate
links BEFORE publishing (or after editing directly on the server).
If it still doesn't work: FTP to
the server and go to the /www/_vti_txt/default.wti directory.
Delete any files that begin with "ALL.". Don't delete any other
files. Then using Windows Explorer, do the same thing on your PC.
Recalculate links, test locally with your browser and publish.
FP starts the Web Publishing Wizard when I try to
publish.
Cancel the operation and contact support to have the FP extensions installed/repaired.
Why is my page renamed on the server when I publish?
The "Default Document" of your web is automatically renamed by
the server to what is required by the configuration of the server.
For example, if you've named the main page "index.html", it may be renamed
"default.html". Just check the links to your main page to make sure
they refer to it the same way.
NOTE: If you are using FrontPage, you should NEVER
use regular FTP to upload your files. This will damage the extensions.
Stick with one or the other all the time.
Additional Users on your Domain
If you have asked for additional POP/FTP/Telnet accesses
on your domain, the users of these additional accounts can access the
server via FTP, Telnet, and Email with the following parameters:
Hostname: yourdomain.com
Username: their unique username
Password: their unique password
POP Account: their unique username@yourdomain.com
SMTP Server: yourdomain.com
When they login via FTP or Telnet, they will be taken to
their directory, where they will see their own www directory
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