How
do I configure my mail program to send and receive e-mail?
In order for you to access your e-mail you must enter
the following in the corresponding fields of your mail software
configuration:
| Incoming mail server (POP3/IMAP4): |
mail.yourdomain.com |
| Outgoing mail server
(SMTP): |
mail.yourdomain.com |
| *Username: |
username@yourdomain.com |
| Password: |
********** |
*If you have problems place a "%" instead of an "@" symbol
in the username box. By entering the "@yourdomain.com", your
e-mail program is logged in to the correct domain.
How
do I set up and access POP mailboxes?
The username/password combination you provided when you signed
up is your default POP3 mailbox. The POP3 or IMAP mail server
should be set to: MAIL.YOURDOMAIN.COM
 All POP3
mailboxes on hostsiam.com must be further configured through
the following procedure in Microsoft Outlook:
- Tools Menu > "Accounts" > "Servers" tab
- On the "Servers" tab, go to the section labeled Incoming
Mail Server and set the account name to "username%domain.com"
and then enter your password. Do not forget the
percent sign (%).
The SMTP mail server should be: MAIL.YOURDOMAIN.COM
We provide you with unlimited E-mail aliases. All mail received
that is anything@yourdomain.com will be sent to your site's
default mailbox.
Additional POP/IMAP accounts, mail forwarding, autoresponders,
and aliases can all be configured via the IMail web interface
at http://mail.hostsiam.com/. Be careful
not to delete your default account or you will lock yourself
out.
Your mailbox name should be entered in
the following format:
username@yourdomain.com
How
do I set mail forwarding options?
By default, all mail for your domain will be sent to your
default mailbox. If you would like to forward your mail to
your mailbox at your dialup ISP or anywhere else then use
the control panel at http://mail.hostsiam.com/.
Additional POP/IMAP accounts, mail forwarding, autoresponders,
and aliases can all be configured via the IMail web interface.
Be careful not to delete your default account or you will
lock yourself out
Your mailbox name should be entered in
the following format:
username@yourdomain.com
What are aliases?
Aliases are different names for the same mailbox.
HOSTSIAM provides its customers with free
unlimited e-mail aliasing.
Example: You run a one-person business, but you would
want your website to make you look as if your company is much
larger, with several departments. You can use e-mail addresses
like sales@yourbusiness.com, info@yourbusiness.com,
and tech@yourbusiness.com which
will all point to your default mailbox.
In this way, it makes your company look as if there
are several people behind it, running different areas, when
in actuality each alias simply points to your original mailbox.
How
can I set up an autoresponder for our account?
An autoresponder is a message that your mailbox mails to
the sender of an incoming message to acknowledge that their
email has been received. The auto-response is usually in the
vein of "Thank for you for your interest in our company" or
something along those lines.
Use the email control panel at http://mail.hostsiam.com/ to set
up this function. Each mailbox can have it's own autoresponder.
It is called a vacation message in the web interface.
What about spamming?
Spam is mass e-mail sent out to many people at once
in order to advertise something. You've seen them, undoubtedly-
"Make a million overnight!" and that sort of thing. Similar
to a person who goes around a parking lot putting flyers under
the windshield-wipers of cars, spam can be very annoying because
it takes away download time and bandwidth, and may even contain
computer viruses.
As a result of this phenomenon, many service providers
have developed defensive measures. If a server receives what
is proven to be spam, the server's owners may decide to block
out the sender's provider. In other words, none of HOSTSIAM's
clients will be able to send mail to anyone on that server.
The problems simply increase from there.
Because we realize the inconvenience it may cause
to our customers, and to the recipients of the messages outside
our severs, we will not permit our customers to dispatch bulk
e-mail or advertise their websites via bulk e-mail.
If a customer is caught using our services
for spamming, they will first be warned. If the activities
continue, their account will be cancelled. There are no exceptions.
How do I prevent being spammed?
Spammers usually get their addresses from mailing
lists that they buy from other companies. These mailing lists
are compiled from customers who submit their personal info
via online forms. Their info is compiled into a database and
then sold off.
Often, when you are filling out a personal information
form on-line, there is a check-box that may have a caption
similar to this: "If you would like this information to be
made available to other clients, check off this box." If you
leave the box marked, your e-mail will almost undoubtedly
be placed on one of the aforementioned mailing lists. You
will most probably soon start receiving unwanted messages
in your box.
As common sense suggests, we advise you to
never unnecessarily submit any information to any unidentified
party in order to save yourself any possible problems.
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